Detroit water shutoff checklist — EasyPay first, Lifeline waitlist
Shutoff notice checklist: call DWSD, start EasyPay ($10), know Lifeline is full, separate plumbing leaks. We do not enroll you.
Notice on the door is a clock. First: call DWSD at 313-267-8000 with your account. Ask for EasyPay — $10 down, no income test, past due over 36 months, shutoff hold if you stay current.
Second: do not treat Lifeline H2O as open today. Enrollment is full; lifeline.detroitmi.gov is a waitlist for when seats reopen. EasyPay is the plan that can start now.